Services

Other Services

Technology Infrastructure

  • Cloud Computing
  • Unified Communications
  • Virtualization
  • Storage
  • Security
  • IT sourcing
  • Network Assessment
  • Network Implementation
  • Network Maintenance
  • VOIP Consulting

Business and Technology

  • Managed Services (JMR Connect)
  • Staff Augmentation
  • Recycling
  • Project Management
  • Advanced Network
  • Server and Desktop, Windows and Apple
  • Wireless

Leasing and Financing

  • Equipment Leasing
  • Vendor/Partner Programs

Enterprise Management

  • Asset Management and Tracking
  • Document Management
  • Workflow consultation and implementation
  • Warehouse Management Solutions

"The Cloud"

Cloud computing is changing the approach to how we think of building data centers for businesses. By sharing servers and network resources, cloud computing enables flexible and agile IT delivery and lowers the overall cost of your network dramatically.

Think of JMR as your guide to cloud computing in the 21st century. We can help you develop a cloud computing strategy that is tailored specifically for your business, completely customized by JMR, for you.

By using JMR for your cloud computing needs, you can take advantage of everything that a private cloud has to offer, such as:

  • Greater Security
  • PCI Compliance
  • A lower cost of Ownership
  • Complete support of existing applications
  • Unlimited growth potential

Ready to dive into the Cloud?? Give us a call!

Fixed-Cost IT Operations and Support

JMRConnect solves the inherent problems associated with "reactive mode" IT operations by providing standards-based maintenance, continuous monitoring, and unlimited 24x7x365 level 1 and 2 support for your employees -- all at a fixed monthly cost.

How do we do that?

  • By understanding your business, not just your technology,
  • Realistic application of industry standard best practices,
  • Continuous monitoring and alerting,
  • Proactive and predictive maintenance,
  • Highly qualified analysts, engineers and management,
  • World class data center and call center facilities.

With this service, we maintain and monitor your IT infrastructure -- servers, network hardware, desktops and laptops. We support Windows, Apple and hybrid environments.

Access to 24x7x365 support is provided to your employees for reporting problems as well as getting help with operating system and office productivity software -- any time, anywhere and as often as they need to!

Find out how JMRConnect can break your organization free from the cycle of reactionary IT management and support. Get in touch with us today to schedule a friendly, no-obligation consultation.

More details

Typical activities with JMRConnect include:

  • Unlimited remote systems administration
  • Troubleshoot and remediate RMM alerts
  • Perform move, adds, change requests
  • Performance troubleshooting
  • Business application administration
  • Setup monitoring and scheduled scripts/tasks
  • Asset management / reporting
  • Temporary file clean-up
  • Disk defragmentation, Scandisk
  • Microsoft updates / patch management
  • Performance optimization
  • Event log monitoring and alerting
  • Troubleshoot Windows error logs
  • Detect Disk and disk controller errors
  • Troubleshoot printing issues
  • Identify resource issues
  • Anti-virus software management
  • Anti-virus scan and virus removal
  • Anti-Spyware /Adware software management
  • Scheduled spyware scan and removal
  • Logs review and exclusion management
  • Security definition management